refund policy.

Right of Withdrawal for Consumers

A consumer is any natural person who enters into a legal transaction for purposes that can be attributed predominantly neither to their commercial nor their independent professional activity.

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (USC STUDIO GmbH, Lindenstraße 32, 50674 Cologne, Telephone: +49 221 932 82 228, E-mail: support@urban-studios-cologne.com) by means of a clear declaration (e.g., a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; in no case will you be charged any fees for this repayment.

If you have requested that the service begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the point in time at which you inform us of the exercise of the right of withdrawal with regard to this contract, compared to the total scope of the services provided for in the contract.

Model Withdrawal Form

If you want to withdraw from the contract, please fill out this form and send it back.

To

USC STUDIO GmbH
Lindenstraße 32
50674 Cologne
E-mail: support@urban-studios-cologne.com

I/We () hereby give notice that I/we () withdraw from my/our (*) contract for the provision of the following service (description, order number and price if applicable):

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Ordered on (date):

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Received on (date):

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Name and address of the consumer(s):

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Date:

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Signature of customer (only for written withdrawal):

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